FAQ
Frequently Asked Questions
Find answers to common questions about our products and services
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.
You have 10 calendar days from the date of delivery to return your purchase. To qualify for a return: The item must be unused, in its original packaging, and in the same condition as when you received it. Please provide your receipt or proof of purchase, including your order number.
Once we receive your returned item, we will inspect it and notify you of the refund status. If approved, a refund will be processed to your original payment method, minus any merchant processing fees incurred during the original transaction.
Faida Foods is a modern African flavor brand, born in a mother’s kitchen in the Congo and perfected in Texas, bringing bold African-inspired taste with clean ingredients.
“Faida” means “benefit” or “blessing” in Swahili, symbolizing good food and wellness, and it’s also the founder’s mom’s name.
Faida’s Original Hot Sauce is a medium-hot African-inspired hot sauce with a sweet + salty + rich umami flavor profile and a gentle habanero-style zing.
Faida’s Original Hot Sauce is Medium Hot, flavor-forward with a kick that’s meant to enhance food (not overpower it).
Yes - Faida’s Original Hot Sauce is made with all vegan ingredients.
Faida’s Original Hot Sauce is made with zero preservatives.
Our sauce is clean label because it has no artificial junk - just real, simple ingredients.
Yes - Faida’s Original Hot Sauce is made with extra virgin olive oil.
Yes - our hot sauce is lower in sugar.
Faida’s Original Hot Sauce has 15 calories per tablespoon.
"Habanada" is known for habanero-style flavor with less heat, helping build that signature “gentle zing."
The best source is always the product label and the product page. If you have a specific allergen concern, contact Faida before purchasing.
Faida’s Original Hot Sauce was made to work with everyday meals - try it on BBQ, bowls, salads, fries, rice, and basically anything that needs a “swicy” upgrade.
Not at all. It’s African-inspired flavor that’s designed to fit any cuisine - from tacos to stir-fry to eggs to grilled meats.
You can do both: use it as a marinade, mix it into sauces, or drizzle it as a finishing sauce.
Yes - we have recipes available in our wellness hub with quick, easy ideas.
Yes - our sauce is created in as small batch.
Our sauce is hot-filled, which is a common method for bottling sauces to support freshness and shelf stability.
Yes - our hot sauce has a 100% BPA FREE packaging.
